LIVMEDIA Pty. Ltd. Terms of Service and Privacy Policy

LIVMEDIA Privacy Policy
Effective Date: 23 June 2025
ABN: 59 643 615 954
Contact: admin@livmedia.com.au
Location: New South Wales, Australia

1. Purpose of This Policy
This Privacy Policy outlines how LIVMEDIA Pty Ltd (“LIVMEDIA”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect
We may collect the following types of personal information: Full name, Email address, Phone number, Business or company name, Job title or role, Billing and shipping address, Payment details, Information about your interactions with our services or website, Technical data (e.g., IP address, browser type, device information, usage data).

3. How We Collect Your Information
We collect personal information through:

Website forms

Email or phone communication

Account registration

Cookies and analytics tools

Third-party integrations (e.g., CRM tools, payment gateways)

4. Why We Collect Your Information
We collect and use your personal information to:

Provide and improve our services

Respond to enquiries and provide customer support

Process payments and invoices

Send service-related updates or marketing (with your consent)

Comply with legal obligations

5. Disclosure of Personal Information
We do not sell or rent your personal information.

We may share your information with:

Service providers and subcontractors (e.g., hosting, analytics, marketing)

Regulatory authorities where required by law

Business partners where necessary to deliver our services (with your consent)

Some of these third parties may be located outside of Australia (see section 8).

6. How We Protect Your Information
We implement industry-standard security measures including:

Secure data storage

Firewalls and encryption

Access controls

Staff confidentiality agreements

While we take reasonable steps to protect your data, no system is 100% secure.

7. Accessing and Correcting Your Information
You have the right to request access to your personal information and request corrections if it is inaccurate, out-of-date, or incomplete.

Please contact us via: admin@livmedia.com.au

8. Overseas Disclosure
Some personal information may be stored or processed in countries outside Australia (e.g., cloud storage providers). We take reasonable steps to ensure overseas recipients comply with the Australian Privacy Principles or comparable standards.

9. Use of Cookies
Our website uses cookies and tracking tools (e.g., Google Analytics) to:

Enhance user experience

Monitor website performance

Deliver targeted advertising (if applicable)

You can adjust your browser settings to block cookies or notify you when they are used.

10. Marketing Communications
You may opt-in to receive marketing from us. You can unsubscribe at any time by contacting us directly.

11. Updates to This Policy
We may update this policy from time to time. Changes will be published on our website with the effective date.

13. Contact Us
For any questions or concerns, contact:
Email: admin@livmedia.com.au
Mail: PO Box 226 Muswellbrook NSW 2333